24x7 Technical Support
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Aress is the leading provider of 24x7 outsourced technical support services across the North America, EMEA, UK and APAC region. We seek to change the way you operate by improving efficiency and reducing overheads. Our premium technical support outsourcing services are designed to support businesses of any shape or size, and with dedicated quality assurance and a focus on providing the right solution the first time, we deliver opportunities for growth.
With our ISO certifications - ISO 9001:2015 (Quality Management Systems) and ISO 27001:2013 (Information Security Management Systems) - you can have complete confidence in our 24x7 outsourced technical support services.
We have a pedigree in offering 24/7/365 web hosting support services for hosting providers across diverse geographies. We deliver multi-level (level 1, level 2 and level 3) support to our clients.
Application Support Specialists to Empower Your Business, resulting in lower costs with greater ROI, less risk and a faster response to market opportunities.
If you are considering moving to AWS from a traditional hosting environment, then our teams will prepare a deployment, security, cost benefit and redundancy plan for your migration.
The security of your customers is your highest priority, so provide safeguards through data integrity and reduced interruptions of service. We offer:
QMS and ISMS processes delivered with a focus on reporting.
Protect your most important assets – your customers – with robust security measures.
24x7 technical support delivered according to rigorous QA standards.
Dedicated Personal Plan
Live Chat Plan
Helpdesk Support
Phone Support
We are a dynamic team featuring over 600+ support staff with a throughput capacity of 20,000 support instances each and every day. We manage over 1.5 million customers around the world.
We deliver practical and comprehensive support services at 40-50% reduction in costs when compared to Western counterparts.
We feature world class facilities and processes to provide the most reliable 24x7 technical support services at the lowest downtime. Our clients in the USA, Europe, UK and Asia-Pacific all enjoy an equally seamless experience.
We partner with openQRM to deliver the most dependable cloud hosting support services.
Enjoy service from our large team of 600+ professional support technicians who have certification with a range of systems such as Red Hat, Microsoft, Parallels and VM ware. Our customer centric services deliver reliable support regardless of the complexity of your systems.
Aress is certified in ISO 9001:2015 to deliver exceptional service quality, and ISO 27001:2013(Information Security Management System) to ensure robust security for the ultimate data integrity.
We are a Microsoft® Gold Partner to offer support for professional Microsoft products including Dynamic CRM, Exchange Serve, Hosted Messaging Solutions and Active Directory integration.
We support users around the globe and are leaders in delivering multilingual support across all of our support platforms.
