Blog

Transforming customer service with Salesforce Service Cloud

In one of the recent surveys by PricewaterhouseCoopers, it was observed that “1 in 3 consumers will leave a brand they love after just one unpleasant experience, while the two-third…

Shopify vs Salesforce Commerce Cloud –The Better Tool For Ecommerce Businesses

If you own an ecommerce business in today’s time, it becomes imperative to have a “right-fit” platform/tool that helps you stand out from your competition and attract new customers. An…

Field Service Lightning – Easing-out the way of Doing Business

In today’s technology driven era and unified world, customers expect tailored assistance that`s accessible everywhere. For a good customer service, a solution must ensure the following points:

- Customer calls and…